Terms and conditions

1. All clients must be over the age of 16

2. Clients must not float if they have applied fake tan or dyed their hair within 14 days

3. If a client has epilepsy, it must be medically controlled when attending & have a GP letter confirming it is safe for them to float

4. Clients must not be under the influence of substances or heavy medication while floating

5. Clients must not float with flared up skin conditions or open wounds

6. Clients must not float if taking any medication with contraindications for public water facilities or magnesium

7. If a client is in the first trimester of pregnancy or experiencing complications they must consult a doctor beforehand

8. Clients must not float if they have an infectious or contagious condition

9. Clients must take precautions for menstruation or will reschedule their appointment at least 24 hours beforehand

10. Clients must not float if they do not presently have full control of their bladder or bowels, or if they have had a sickness & diarrhoea bug within the last 14 days

11. Clients will not leave any residuals in the tank, be they bodily fluids, hair dye, hair conditioner, fake tan, makeup lotions etc.  Our float tank is inspected before and after each appointment. If the float cabin is contaminated there will be a cleaning fee and salt replacement fee of up to £1500

12. Float tanks are situated in wet environments and clients will only stand up when entering and exiting the tank.  Clients also need to remove excess salt from their body to prevent slippage while taking responsibility for keeping their clothes safe and dry

13. RESTherapy has a 48 hour cancellation policy and cancelling or rescheduling an appointment within 48 hours of the appointment will result in losing monies paid and appointments will be opened up to be rebooked.

14. RESTherapy cannot be held liable for any injury during my treatment and clients must take full responsibility for their health and safety

15. If a client is unsure whether medically they can float or any contraindications in this waiver they must consult their doctor

16. Clients must arrive to their appointment 10 minutes early to be shown instructions

17.  As a service provider, we are conscious of the legal obligations under equality legislation.  We aim not to just be compliant with our legal obligations but to be able to deliver an enjoyable experience.  The nature of floating in a float pod requires that an individual is alone in the room and pod.  We ask that anyone that floats at RESTherapy is able to meet the following conditions:

• You are comfortable spending 60-90 minutes alone floating in 12 inches of water

• You are able to get dressed and undressed alone

• You are able to climb in & out of the float pod alone

• You can open and close the float pod lid

• You can shower alone standing up, including entering & exiting the shower